No jargon. Here's exactly what each part of your system does and why it matters — so you know precisely what you're paying for.
When someone calls your business and nobody picks up, they typically get a text back within seconds — something like "Sorry we missed you! Text us here or book online." Most people who can't reach a business just call the next one on the list. A fast reply helps keep them from moving on.
This is the "Press 1 for new patients, Press 2 for current patients" menu callers hear. We set it up so each option routes correctly AND sends a different follow-up text depending on what the caller pressed — so a new patient inquiry gets treated differently than a billing question.
If someone reaches out but doesn't respond right away, we automatically send a few friendly follow-up texts over the next day or two, so the lead doesn't just go cold and disappear.
Automatic texts reminding clients about their upcoming appointment, so fewer people forget and no-show.
After a completed service, customers can automatically receive a neutral review request with your review link. It works like this: service completed → review request sent → customer opens your review page → customer may leave a review. Every customer gets the same neutral request, and whether they leave a review (and what it says) is entirely up to them.
When someone fills out a form on your website, they get an immediate text or email response instead of waiting hours (or days) to hear back from a person.
That little chat bubble in the corner of a website where visitors can ask a quick question instead of having to call or email.
A simple, organized dashboard showing every lead and where they are in the process — new inquiry, contacted, booked, etc. — so nothing falls through the cracks.
Including RingCentral, GoHighLevel, website forms, scheduling tools, and more. Compatibility depends on the platform's available integrations, APIs, or webhooks.
These features are not currently available and are not included in any current plan.
An AI that can text back and forth with leads 24/7, answering common questions and booking appointments on its own — without a human needing to type a response.
Pre-recorded voicemail messages that get dropped straight into someone's voicemail box without their phone ever ringing — useful for gentle check-ins with past clients.
A clearer, more visual breakdown of how your leads and automations are performing over time.
AI that can actually answer and have a phone conversation with a caller, not just text.
AI-assisted text conversations that can handle common back-and-forth with leads. Until this is available, replies to your automations go to you and your team.
Still have questions about what's right for your business?
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