Privacy Policy

Last updated: October 1, 2026 · Effective immediately

Who we are

Cherry Automate is a marketing automation service operated by Kameron Cherry, based in Colorado Springs, Colorado. We build, connect, and maintain text message and automation systems for local businesses. You can reach us at:

• Email: kameron@cherryautomate.com
• Phone: (719) 419-9253
• Website: cherryautomate.com

What information we collect

If you contact us or request a demo, we collect only what you choose to share, such as your name, business name, email, phone number, website, type of business, the platforms you currently use, and a description of your follow-up challenges.

If you become a client, our client onboarding form may also collect:

• Your business’s legal name, address, and contact details
• Your business tax ID (EIN) — used only for required SMS carrier registration
• Phone-system, call-routing, and business-hours details
• Your booking link, website/form details, and the platforms you use
• The message wording you approve and your automation preferences
• Payment method preferences and billing contact

We do not ask you to submit passwords through any form on our website.

How we use your information

We use the information you provide to:

• Respond to your inquiry and schedule a demo
• Set up, configure, and maintain the automation services you requested
• Register your business texting number with US SMS carriers (A2P 10DLC registration)
• Communicate with you about your account and services
• Send you invoices and manage billing
• Provide ongoing support, monitoring, and maintenance

We do not use your information for any other purpose without your consent.

Access to your systems

To deliver our services, we may work inside systems you authorize us to access, such as:

• Phone systems (for example, RingCentral)
• CRM platforms (for example, GoHighLevel)
• Website forms and website builders
• Scheduling and booking software
• Automation platforms (for example, Zapier)
• Hosting providers and domain registrars
• Payment platforms

How we handle that access:

• We do not ask clients to submit passwords through website forms.
• Please provide access through invites, authorized-user or admin access, or another secure credential-sharing method we agree on together. We’ll send exact access instructions during onboarding.
• We use access only to configure and maintain the services you requested.
• We let you know before making changes to your accounts.
• You can remove our access at any time.

How we protect your information

We take reasonable precautions to protect your information:

• We limit access to sensitive business information to what’s needed to deliver your services
• We prefer invite-based or authorized-user access over shared passwords
• We use established tools (such as GoHighLevel and Netlify) that maintain their own security standards
• We don’t send sensitive information like EINs over unencrypted channels

No system is 100% secure, but we work to keep your information safe and will notify you if we become aware of a security incident affecting it.

Healthcare practices & HIPAA

For healthcare practices, we use privacy-conscious workflows and keep automated messages generic where appropriate. HIPAA requirements depend on the specific vendors, integrations, agreements, and data being used, so we’ll talk through your setup with you before anything goes live.

Information we don’t collect or share

• We don’t collect or store full credit card or bank account numbers through our website — payments are handled by third-party payment platforms
• We never sell your information to advertisers or data brokers
• We only share information with third parties as needed to deliver our services (for example, GoHighLevel for CRM and messaging, and SMS carriers for registration)
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.

Your client’s information

As part of our services, we help you manage your clients’ contact information within your CRM. We treat your clients’ data with the same care as your own:

• We only use client contact data to run the automations you have approved
• We don’t contact your clients outside of the automations you approve
• We don’t share your clients’ information with third parties except as needed to run your services
• Client data belongs to you and is stored in your CRM account (for example, your GoHighLevel sub-account)

Data retention

We retain your business information for as long as you are a client. If you cancel services, we will delete your sensitive business information (EIN, etc.) within 30 days upon request and remove our access to your systems. Your CRM data remains in your control and can be exported or deleted at any time.

Your rights

You have the right to:

• Request a copy of the information we hold about you
• Request correction of any inaccurate information
• Request deletion of your information
• Withdraw consent for any data processing at any time

To exercise any of these rights, contact us at kameron@cherryautomate.com.

Cookies

Our website (cherryautomate.com) may use basic analytics cookies to understand how visitors use our site. We do not use advertising or tracking cookies. You can disable cookies in your browser settings at any time.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify active clients of any significant changes via email. The most current version will always be available at cherryautomate.com/privacy.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Email: kameron@cherryautomate.com
• Phone: (719) 419-9253
• Website: cherryautomate.com